Value Added Taxes only apply inside European Union
If you are located outside European Union, no VAT will be charged. For example customers form United States, Canada or Japan do not pay VAT. "Located outside European Union" means that you (or your business) do not have a residential or commercial address inside European Union.
If you are located outside European Union, you can ignore the following notes and restrictions.
Effective January 1st 2015 we do not sell to private customers inside European Union
Due to changes in the fiscal discipline, digital goods have to be taxed in the country of residence if the customer is not a VAT business.
VAT is applied at rates that vary with each European Union country. Before January 1st 2015 consumer purchases were always charged VAT at the rate of the country where the seller was located if the customer was a "Consumer".
A Consumer is anyone who does not purchase for business purposes and does not have a VAT ID number registered at VIES.
After January 1st 2015 VAT for digital goods and services has to be applied on a case-by-case basis depending on customer's physical location. We are currently unable to handle this complex scenario and therefore will not sell any digital product or service to European Union consumers.
Business inside European Union can still purchase according to Reverse Charge rules
These regulations have changed recently, so if you are not sure please refer to your fiscal consultant. In short: we will not charge VAT for customers in European Union with a VAT ID listed VIES database. Those customers will have to pay VAT later, in their own country.
Business customers must be registered at the VIES database. This requirement has been introduced in February 2011, and if you are not subscribed to the Vies database your business is not VAT exempt anymore. In this case, you have to request registration at VIES and wait until your business is listed on the VIES database. We are unable to sell any digital product to private customers inside European Union that are not VIES registered.
Informations in this page are not meant to be a substitute for the advice provided by your own fiscal consultant or local tax office. Please make sure to evaluate your own country's rules and regulations